The machine has a one-year warranty period, except for wearing parts. The CO2 glass laser tube has a warranty period of 6-12 months (depending on the laser power). Please note that optical lenses are wearing parts and are not covered by the warranty.

Yes, VCHI is a wholly-owned subsidiary of GBOS, responsible for the standardized production of GBOS standard and large-scale models, and providing high-standard OEM services to global mid-to-high-end laser and digital blade cutting machine brands and traders. Therefore, VCHI is reliable.

There’re 3-axis, 4 axis and GBOS latest 5-axis laser cutters for different materials. Please share more material information with our online service so we can offer a suitable model for you.

Yes, VCHI is a wholly-owned subsidiary of GBOS, responsible for the standardized production of GBOS’s medium to large-sized laser and digital cutting machines, as well as providing high-standard OEM services for global high-end laser and digital cutting machine brands and traders. It is a trustworthy brand.

Please send an email to support@gboslaser.com or visit https://support.gboslaser.com for relevant information or to submit a technical support ticket.

Typically, we can provide online training first and send an engineer to your site for a fee. Alternatively, you can access relevant tutorials or submit a technical support ticket for online guidance through our support center portal: https://support.gboslaser.com/.

Yes, this is very necessary. Based on the process requirements and efficiency requirements of the materials or products you need to process, we can help you choose the most suitable product. You can send the material to our headquarters in China or choose the nearest GBOS office or agent to test the sample.

Yes, we offer specialized digital nesting and cutting solutions, including leather nesting systems with AI capabilities and digital cutting machines. Please contact our sales representative for more details.

You can find the latest software on the support center portal or submit a support ticket within the portal to obtain relevant support. Support center portal: https://support.gboslaser.com.