Frequently Asked Questions
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How do you finish the edge of lace fabric?

By gbos lace laser cutting machine, it can able to lock the edges automatically.

Can you laser cut lace?

Absolutely, laser cutting is perfect for precise lace cutting. Its high precision works well with various lace materials. This technology allows for flexible design, ensuring accurate cutting for personalized fashion and home decor. Laser cutting produces smooth edges, enhancing the lace’s delicacy. It’s a superior choice, reducing material deformation risks compared to traditional methods. Enjoy creative freedom while prioritizing material selection and safety. In essence, laser cutting elevates lace design with advanced precision in a compact and efficient process.

Can you cut lace without it fraying?

Absolutely, laser cutting prevents lace fraying. Its non-contact precision minimizes stress on delicate fibers, reducing the risk of unraveling. Careful material selection, tailored laser parameters, and adaptable technology contribute to a smooth edge finish, preserving lace integrity. Achieve optimal results by adjusting cutting parameters and following post-cutting care. Laser cutting ensures a clean and intact finish for lace, reflecting its versatility and effectiveness in preventing fraying.

What file formats are compatible with your software?

Common formats such as DXF, PLT, AI, JPG, etc. are all compatible.

Do you support custom designs?

Absolutely, we have a dedicated development department that provides services for custom products. Customized products are one of our core businesses.

When was the company founded?

GBOS has been serving global market for 18 years since our setup in 2005. 

What is the delivery time?

The delivery time varies depending on the product model. Standard products are generally delivered within 5-7 working days, while customized products’ delivery time can be obtained by consulting with our sales specialist.

Where is your factory located?

We have two locations. Our headquarters is in Dongguan, Guangdong Province (GBOS), and another facility is located in Jiangxi Province (VCHI).

Do you offer door-to-door service?

Yes, we provide door-to-door technical support worldwide for an additional fee.

What are the payment terms?

For overseas customers:
1. Standard products: 30% prepayment, 70% balance paid by TT before delivery.
2. Customized products: 50% prepayment, 50% balance paid by TT before delivery.
3. Full payment by letter of credit.
4. Some regions and customers support OA, DP, etc.
5. Support overseas customers to use RMB transactions through China (Note: product delivery is only limited to the designated delivery point in China specified by the customer).

What is the maximum cutting thickness of the blade cutting machine?

Depending on the material, the maximum cutting thickness of the low-layer oscillating knife cutting machine is 18mm, and the maximum cutting thickness of the high-layer knife cutting machine is 90mm. For more pre-sales technical details, please consult the sales representative. For after-sales technical support, please consult our after-sales technical support specialist.

How can I get technical support and after-sales service?

The technical support portal provides a knowledge base to guide you in solving common problems:
Online support: The GBOS technical team can provide free technical guidance through online tools such as WeChat, WhatsApp, and TeamViewer.
On-site technical support: We can send a technician to your location to provide technical support, but you will need to pay a fee of $1500 per visit, which does not include airfare, hotels, meals, and local transportation expenses.
Note: Some machines include a one-time on-site technical support fee (equipment installation, debugging, and training) by default. You can obtain more detailed information from our sales representatives.

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